Billing & Account

Free Plan & Trial

You can start on the Free plan with no credit card — just verify your email. The Free plan includes the full deal feed (listings appear once they're about 3 weeks old), 1 buy box, 1 AI CIM analysis a month, and up to 3 active pipeline deals.

• No credit card required to start on the Free plan
• Paid plans add a 7-day trial with $0 due today, and unlock fresh, real-time listings
• A valid credit card is required to start a paid-plan trial
• Your card is charged automatically when the trial ends unless you cancel before the trial end date
• Cancel anytime in Settings → Billing. Cancel before the trial ends and you won't be charged

Subscription Plans

Searcher OS offers three plans to match where you are in your search. For current pricing, visit Settings → Billing in the app.

Discounts & Promo Codes

Our referral program gives you 25% off when you refer another searcher. If you have a promotion code, you can enter it on the checkout page when you subscribe.

Annual Billing

All plans are available on monthly or annual billing. Annual billing includes a discount versus paying month-to-month.

How to Choose a Plan

1. Navigate to Settings → Billing
2. Compare plan features using the full comparison table
3. Toggle between monthly and annual billing to see pricing
4. Click "Sign Up Now" on your preferred plan
5. Enter your payment information and any discount code at checkout

Your subscription starts immediately and you'll receive a confirmation email.

Payment Methods Accepted

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• Apple Pay / Google Pay

We do not currently accept PayPal, wire transfers, or checks.

Billing Cycle

Your billing cycle starts on the day you subscribe. For example, if you subscribe on January 15th, you'll be billed on the 15th of each month (monthly plan) or January 15th annually (annual plan).

Updating Payment Information

1. Go to Settings → Billing
2. Click "Update Payment Method". This opens the secure billing portal in a new view
3. Update your card in the portal and save

Changes take effect immediately for future charges.

Failed Payments

If a payment fails (for example an expired card or insufficient funds), we'll:

1. Send you an email notification
2. Retry the charge a few times over the following days through our payment processor
3. Cancel your subscription if all retries fail

While your payment is unresolved, we'll prompt you to update your card on Settings → Billing and app access is limited until it's fixed.

How to Cancel

You can cancel your subscription at any time with no penalties or fees.

1. Navigate to Settings → Billing
2. Click "Cancel Subscription" (this is separate from the "Manage Subscription" button, which opens the billing portal)
3. Complete the cancellation flow. It asks for a reason and may offer a way to pause or stay before you confirm

After cancellation:

• You'll continue to have full access until the end of your current billing period
• No refunds for partial months/years
• Your data is retained for 6 months in case you reactivate

Refund Policy

We offer refunds on a case-by-case basis. If you're unsatisfied with Searcher OS, please contact support within 30 days of your first payment to request a refund.

Reactivating After Cancellation

If you canceled and want to come back:

1. Log back into your account
2. Go to Settings → Billing
3. Click "Reactivate Subscription"

Within 6 months: All your data is restored automatically.
After 6 months: Your data is permanently deleted; you'll start fresh.

Invoices and Receipts

You'll receive an email receipt after every successful payment. You can also download invoices from Settings → Billing → View Invoices.

Tax Information

All prices are in USD and may not include applicable sales tax. Depending on your location, taxes may be added at checkout.

Frequently Asked Questions

Can I switch plans?

Yes. Go to Settings → Billing and use the Upgrade Your Plan or Change to a Lower Tier section. Upgrades take effect right away with a prorated charge. Downgrades also apply right away, and the unused time on your current plan becomes a credit on your next invoice.

Can I switch from monthly to annual (or vice versa)?

Yes. Cancel your current plan and immediately resubscribe with the other billing frequency. You'll be prorated for the unused portion.

Do you take a success fee?

Absolutely not. Flat subscription pricing, period. We never take a cut of your deal, charge per-transaction fees, or add hidden costs.

Do you offer student or nonprofit discounts?

We don't currently offer additional discounts, but contact us to express interest.

Can I get a custom plan for my search fund?

If you're managing a formal search fund with multiple users, contact us to discuss enterprise options.

Need Help?

Billing questions? Contact support.